Miaplaza Terms of Service & User Agreement

Effective Date: May 19, 2026

This User Agreement (“Agreement”) is a legally binding contract between you and Miaplaza, Inc. (“Miaplaza,” “we,” “our,” or “us”). It governs all access to and use of Miaplaza’s educational platforms—including Always Icecream, Clever Dragons, Miacademy, and MiaPrep—and their related websites, apps, publications, and services (collectively, the “Service”).

This Agreement incorporates by reference the Miaplaza Privacy Policy, which describes how we collect, use, share, and protect information (including information about minors). The Privacy Policy is part of this Agreement.

By using the Service, you acknowledge and agree to be bound by this Agreement. If you are a parent or legal guardian permitting a minor to use the Service, you accept this Agreement on their behalf and assume full responsibility for the minor’s compliance. If you do not agree to these terms, do not access or use the Service.

1. Eligibility & Account Authority

1.1 Minors
If you are under 18 (or the age of majority in your jurisdiction), your parent or legal guardian must review and accept this Agreement and provide any verifiable parental consent required under the Children’s Online Privacy Protection Act (“COPPA”) or other applicable law before you may use the Service. The procedures for obtaining parental consent are described in the Privacy Policy. By allowing a minor to access the Service, the parent or guardian agrees to be responsible for the minor’s account activity and compliance with these terms.

1.2 Age Restrictions on Community and Social Features
Community and social features on the Service are designed for students and are restricted by age as follows:
• On Always Icecream, Clever Dragons, and Miacademy, community and social features are available only to users who are under 18.
• On MiaPrep, community and social features are available only to users who are age 20 or younger.
• Parents and legal guardians may access community and social features solely for the purpose of supervising their child’s activities.
• Parents and legal guardians may also request platform access with community and social functionality disabled.
Miaplaza may suspend or remove any account believed to be in violation of these restrictions.

2. Changes to This Agreement
Miaplaza may update this Agreement from time to time. Updated versions will be posted to the Service with a revised Effective Date.

For material changes, Miaplaza will provide reasonable advance notice through the Service or by email to the address associated with your account. Your continued use of the Service after the Effective Date of any update constitutes acceptance of the updated terms. If you do not agree to an updated Agreement, you must stop using the Service and may cancel your membership in accordance with Section 14.

3. Description of the Service
Miaplaza provides online educational platforms offering curricula, learning activities, videos, games, assessments, and moderated student communities. We do not guarantee that credits earned, transcripts generated, or diplomas issued through the Service will be accepted by other educational institutions, local school districts, or state departments of education. It is the parent or guardian’s sole responsibility to ensure that the curriculum meets the legal homeschooling or educational requirements of their jurisdiction.

Miaplaza strives to make the Service reasonably accessible and welcomes accessibility feedback at the contact address below. Miaplaza, Inc. is headquartered at:

Miaplaza, Inc.
1425 Stonegate Ct
Gardnerville, NV 89410-7622
USA

4. Account Registration & Responsibilities

4.1 Accurate Information
You agree to provide and maintain accurate registration information, including a working email address, and to keep your password confidential.

4.2 Access Credentials
Login credentials may not be shared with anyone except a legal guardian managing a student’s account. Miaplaza is not responsible for recovering accounts linked to inaccessible or outdated email addresses.

4.3 Parental Verification
By creating a parent account, you confirm that you are the parent or legal guardian of the associated student, or that you have appropriate authority to act on the parent’s or legal guardian’s behalf.

4.4 Single Account Holder; Disputes Among Parents or Guardians
Each student account on the Service is associated with one parent or guardian account ("Account Holder") using one email address. Where two parents or guardians share responsibility for a student, they are expected to share access to the single Account Holder credentials.

Miaplaza is not in a position to adjudicate disputes between parents, guardians, or other family members regarding access to or control of a student's account, including disputes arising from separation, divorce, custody, or guardianship proceedings. Miaplaza does not review custody orders, parenting plans, separation agreements, or other legal documents to determine who is entitled to act with respect to an account, and is not obligated to do so.

Unless and until Miaplaza receives a valid order from a court of competent jurisdiction directing otherwise:
• account access, login credentials, communications, student records, and progress information will be provided exclusively to, and managed through, the Account Holder of record;
• changes to the Account Holder email address, payment information, plan, or account status (including cancellation) require authentication of the Account Holder of record; and
• Miaplaza will not transfer the Account Holder role to a different person based on assertions about parental rights alone.

Miaplaza will comply with valid legal orders directing it to grant, restrict, or transfer access to a student's account. Apart from such orders, parents and guardians involved in a dispute about account access are encouraged to resolve the matter directly or through legal counsel; Miaplaza's role is limited to operating the Service. Miaplaza's compliance with this Section is not an endorsement of any party's position in any family law matter.

5. Suspension & Termination
Miaplaza may suspend or terminate your access to the Service at any time, with or without notice, including for violations of this Agreement, legal requests, suspected fraud, security concerns, operational or technical issues, prolonged inactivity (including on Lifetime Memberships), nonpayment, or at your request. Termination may result in deletion of account data and loss of access. Miaplaza retains discretion to determine appropriate actions and is not liable for termination outcomes. Certain data may be retained as required by law or for legitimate business purposes. Any rights to a refund following termination are governed by Section 15.

6. User Conduct
“Content” means any information, text, images, video, audio, messages, or materials you submit or make available through the Service.

6.1 Prohibited Content
You may not upload, post, or share Content that:
• includes personal contact information about yourself or others;
• is abusive, harassing, hateful, threatening, or discriminatory;
• promotes, solicits participation in, or recruits for extremist or violent ideology, or that pressures other users to adopt particular religious or political beliefs in a manner inconsistent with the educational purpose of the Service;
• promotes illegal activity or provides instructions for such activity;
• is defamatory, obscene, sexually explicit, or otherwise inappropriate for minors;
• exploits or endangers minors;
• infringes intellectual property rights;
• impersonates any person or entity;
• contains malware, harmful code, or hidden pages;
• requests passwords, location data, or sensitive identifying information;
• involves unauthorized commercial activity; or
• distributes another student’s content outside the platform without express parental or guardian consent and Miaplaza approval.

6.2 Additional Prohibited Behavior
You may not:
• provide false information, including but not limited to your identity or age;
• accept compensation for posted content without Miaplaza’s approval;
• attempt data scraping, extraction, or indexing;
• reverse engineer any part of the Service;
• circumvent access controls;
• coordinate or engage in unlawful conduct; or
• stalk, bully, or harass users.

7. License to User-Generated Content
You retain ownership of your Content. By submitting Content, you grant Miaplaza a worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable, non-exclusive license to use, reproduce, modify, adapt, display, distribute, promote, and create derivative works from your Content in connection with the operation, improvement, and promotion of the Service, including, without limitation, using Content to develop, train, or refine features of the Service that rely on artificial intelligence or machine learning. You waive any applicable moral rights to the extent permitted by law. Section 17 governs the rights of users and third parties with respect to Miaplaza content and to the use of Content for AI or machine learning purposes.

8. International Use
You are responsible for complying with applicable local laws, including those governing online conduct, data protection, and export controls. Miaplaza makes no representation that the Service is appropriate or available outside the United States.

9. Information Sharing & Third-Party Links

9.1 Visibility
Depending on parental settings, certain Content may be visible to other users. Miaplaza may reformat or translate Content for display.

9.2 Accuracy
Miaplaza is not responsible for verifying the accuracy or identity of users or the reliability of user-generated Content, except as required by applicable law.

9.3 External Websites
The Service may link to third-party websites. Miaplaza does not endorse or control these sites and is not responsible for their content, terms of service, availability, privacy controls, data protection or sharing policies, or other practices.

10. Security & Access Restrictions

You may not:
• crawl, scrape, or spider the Service;
• frame, reproduce, or mirror any portion of the Service;
• attempt unauthorized access;
• probe or test system vulnerabilities;
• interfere with Service functionality; or
• introduce viruses, malware, or harmful code.

Miaplaza may take any action it deems necessary to protect system integrity, including blocking IP addresses, rate-limiting access, or reporting violations.

11. User Communication Features

11.1 Public or Semi-Public Areas
Users may interact via profiles, team chats, comments, or community features.

11.2 Friend-Restricted Features
Certain items, such as direct messages or limited profile elements, are accessible only to approved friends.

11.3 Parental Controls
Parents may disable communication features at any time. Miaplaza cannot guarantee that minors will never share personal information, and parents agree to cooperate with Miaplaza in addressing such incidents.

12. Communications From Miaplaza
You agree to receive operational emails necessary to manage your account, policy changes, and other Service-related communications. Additional communication practices are explained in the Privacy Policy.

13. Moderation & Safety
Miaplaza moderates the Service to help protect our students’ safety and privacy. We may review, remove, or restrict Content or accounts at our discretion. We are not obligated to investigate every report. Miaplaza complies with mandatory child abuse reporting laws. Safety concerns may be reported to the contact address in Section 25.

14. Fees, Billing & Membership Plans
Miaplaza offers three types of paid plans, each shown at the time of purchase: (a) monthly memberships, which renew automatically each month until canceled; (b) annual plans, which are fixed-term prepaid plans that do not renew automatically; and (c) Lifetime Memberships, as described in Section 14.3, which do not renew automatically. Annual plans and Lifetime Memberships are not subscriptions. An annual plan ends at the conclusion of its term unless the user purchases a new plan. References in this Agreement to a "subscription" refer to monthly memberships only.

14.1 Automatic Renewal
Only monthly memberships automatically renew. A monthly membership renews each month until canceled. Your renewal price is locked to the price you paid for your initial membership month and will not change for the duration of your membership, so long as your membership remains continuously active. If you cancel and later resubscribe, the then-current price will apply to the new membership. At the time of purchase, Miaplaza will present the renewal term, renewal frequency, renewal price, and cancellation instructions in a clear and conspicuous manner, and will obtain your affirmative consent to the automatic renewal. Annual plans and Lifetime Memberships do not automatically renew.

14.2 Canceling Automatic Renewal
You may cancel automatic renewal at any time through your account settings or by contacting Miaplaza using the information in Section 25. Cancellation takes effect at the end of your current paid term. If Miaplaza changes material terms of your membership, it will provide notice and a means to cancel before the change takes effect.

14.3 Lifetime Memberships
A Lifetime Membership provides access to the purchased platform for the lifetime of the originally registered student (the "Designated Student"). A Lifetime Membership applies only to the Designated Student and only to the purchased platform, is non-transferable, and expires if the Service or the company ceases operations. A Lifetime Membership does not extend to siblings, other children, or any other person, and is not transferable to a different student under any circumstances.

Because a Lifetime Membership represents an extended-term commitment by Miaplaza, Miaplaza reserves broad rights, in its sole discretion, to take any measures it considers appropriate to prevent or remedy abuse of a Lifetime Membership, including, without limitation: (a) refusing to transfer the associated parent or guardian account to another person; (b) refusing to substitute any other student for the Designated Student; (c) requiring identity, age, or relationship verification of the Designated Student or the parent or guardian; (d) limiting the number of concurrent sessions, devices, or IP addresses used to access the account; (e) suspending or terminating any account that Miaplaza reasonably believes is being shared with, transferred to, resold to, or used by anyone other than the Designated Student, or otherwise used in violation of this Agreement; and (f) any other measure Miaplaza reasonably considers necessary to deter or remedy abuse. Determinations under this Section are at Miaplaza's sole discretion and do not give rise to a right of refund.

Miaplaza will provide reasonable advance notice before closing a Lifetime Membership account for prolonged inactivity and a reasonable opportunity to reactivate.

14.4 Pricing Changes
Miaplaza may change pricing or introduce new paid services. Fee changes do not affect payments already made and, as described in Section 14.1, do not affect the renewal price for a monthly membership that remains continuously active. Revised pricing applies to new plans and to monthly membership that have lapsed and are reactivated.

15. Refund Policy
Refunds are granted only if all of the following conditions are met:
• the purchase was made within the last 30 days;
• the remaining prepaid period does not extend beyond 30 days; and
• payment was made directly to Miaplaza.

Refunds are not provided for non-use, classroom licenses, installment plans, or purchases through third parties. Nothing in this Section 15 limits any non-waivable refund or cancellation right you may have under applicable law.

16. Pause Policy (Monthly Plans Only)
Students on a monthly membership may pause their account for up to 90 days, twice within any rolling 365-day period. While paused, students cannot access their account, but parents can resume the membership at any time. Pausing is not available for annual, Lifetime, classroom, charter, or state-funded memberships.

17. Intellectual Property
All Miaplaza content—including curricula, text, graphics, games, software, lesson materials, logos, designs, and other proprietary works—is owned by Miaplaza or its licensors and protected by U.S. and international laws. You may not copy, reproduce, modify, publish, distribute, or create derivative works from Miaplaza content without prior written consent.

You may not use any content, data, or materials from the Service for the purpose of developing, training, or refining artificial intelligence or machine learning models (including Large Language Models) without Miaplaza’s prior express written consent. This restriction applies to users and third parties; it does not limit Miaplaza’s rights under Section 7 to use Content to operate and improve the Service.

18. Indemnification
You agree to indemnify, defend, and hold harmless Miaplaza and its officers, employees, agents, affiliates, and partners from any claims, damages, losses, or expenses (including reasonable attorney’s fees) arising out of your use of the Service, your violation of this Agreement, or your infringement of another’s rights. Miaplaza may disclose information when legally required.

19. Disclaimer of Warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” MIAPLAZA MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. MIAPLAZA DOES NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, ACHIEVE SPECIFIC LEARNING OUTCOMES, OPERATE WITHOUT INTERRUPTION, BE ERROR-FREE, OR BE SECURE.

20. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MIAPLAZA IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST DATA, PROFITS, OR GOODWILL, ARISING OUT OF YOUR USE OF THE SERVICE.

21. Governing Law & Venue
This Agreement is governed exclusively by the laws of the State of Nevada, without regard to conflict-of-law rules. Subject to Section 22 (Dispute Resolution; Binding Arbitration), all disputes must be resolved exclusively in the state or federal courts located in the State of Nevada. You consent to personal jurisdiction and venue in those courts.

22. Dispute Resolution; Binding Arbitration; Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

22.1 Binding Arbitration
YOU AND MIAPLAZA AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICE SHALL BE RESOLVED BY INDIVIDUAL BINDING ARBITRATION, RATHER THAN IN COURT. YOU WAIVE ANY RIGHT TO A JURY TRIAL.

22.2 No Class Actions
YOU AND MIAPLAZA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

22.3 Arbitration Rules
Arbitration shall be conducted by JAMS or the American Arbitration Association (AAA) in Douglas County, Nevada. This provision does not apply to small claims court actions or claims regarding intellectual property rights.

22.4 Severability of Arbitration Terms
If the class-action waiver in Section 22.2 is found unenforceable as to a particular claim or request for relief, that claim or request shall be severed and adjudicated in court in accordance with Section 21, and the remainder of Section 22 shall remain in effect for all other claims.

23. Digital Millennium Copyright Act (DMCA) Policy
Miaplaza respects the intellectual property rights of others and expects its users to do the same. In accordance with the Digital Millennium Copyright Act of 1998 (“DMCA”), we will respond expeditiously to claims of copyright infringement committed using the Service.

23.1 Reporting Copyright Infringement (Takedown Notice)
If you are a copyright owner, or authorized to act on behalf of one, and you believe that material available on the Service infringes your copyright, you may submit a written notification to our Designated Copyright Agent containing the following information:
• Signature: A physical or electronic signature of the copyright owner or the person authorized to act on their behalf.
• Work Identification: A description of the copyrighted work claimed to have been infringed (or, if multiple works are covered by a single notification, a representative list of such works).
• Material Identification: A description of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, accompanied by information reasonably sufficient to permit Miaplaza to locate the material (e.g., specific URLs).
• Contact Information: Your address, telephone number, and email address.
• Good Faith Statement: A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• Accuracy Statement: A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

23.2 Counter-Notification Procedures
If you believe that material you posted was removed (or to which access was disabled) as a result of a mistake or misidentification, you may file a counter-notification with our Designated Copyright Agent. The counter-notification must be in writing and contain the following:
• Signature: Your physical or electronic signature.
• Identification: Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or disabled.
• Good Faith Statement: A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
• Consent to Jurisdiction: Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or, if your address is outside of the United States, for the United States District Court for the District of Nevada), and that you will accept service of process from the person who provided the original notification or an agent of such person.

23.3 Action Upon Receipt
Upon Receipt of Takedown Notice: Miaplaza will remove or disable access to the allegedly infringing material and takes reasonable steps to notify the user who posted it.

Upon Receipt of Counter-Notification: If we receive a valid counter-notification, we will provide a copy to the original complaining party. Unless the copyright owner files an action seeking a court order against the content provider within ten (10) business days, the removed material may be replaced or access to it restored.

23.4 Repeat Infringer Policy
In accordance with the DMCA and other applicable law, Miaplaza has adopted a policy of terminating, in appropriate circumstances and at Miaplaza’s sole discretion, the accounts of users who are deemed to be repeat infringers. We may also limit access to the Service or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

23.5 Designated Copyright Agent Contact
Please send all notifications and counter-notifications to:

Copyright Agent
Miaplaza, Inc. Legal Department
1425 Stonegate Ct
Gardnerville, NV 89410-7622
USA
Email: dataofficer @ mia.school

24. General Terms
Force Majeure. Miaplaza is not liable for any delay or failure to perform resulting from causes outside its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, government action, internet or telecommunications failures, or pandemic.

Severability. If any provision of this Agreement is found invalid, the remainder remains in effect.

No Waiver. Miaplaza’s failure to enforce a provision is not a waiver.

Assignment. You may not assign your rights without Miaplaza’s written consent.

Entire Agreement. This Agreement, together with the Privacy Policy, which is incorporated by reference, constitutes the entire agreement between you and Miaplaza regarding the Service and supersedes any prior agreements or understandings.

25. Contact
For questions or concerns about this Agreement, contact:

administration @ miaplaza.com
Miaplaza, Inc.
1425 Stonegate Ct
Gardnerville, NV 89410-7622
USA